Knowledge bank: How to talk with your child about counselling

What to say, what to expect and how to help them feel at ease · A plain-language guide from Core Psychology in Calgary

Children and teens often feel nervous about seeing a counsellor. A calm, honest conversation can help them walk in feeling more comfortable.

AT A GLANCE

  1. 01Keep it simple, honest and matched to their age
  2. 02Frame counselling as support, not punishment
  3. 03Let them ask questions and share their worries

Your clinician can also help. Many will talk with parents first about how to introduce counselling to your child.

01 · What to say

Simple words go a long way.

You might explain that a counsellor is someone whose job is to help kids and families with feelings and worries. For example:

  • “Lots of kids talk to a counsellor. It’s a way to get extra support.”
  • “A counsellor helps with big feelings, like worry or anger.”
  • “You’re not in trouble. We want things to feel easier for you.”
  • “You can talk, draw or play. You don’t have to share anything you don’t want to.”
  • “We’ll go together the first time.”
  • “If you don’t like it, we can talk about that too.”

02 · By age

Matching the conversation to your child.

  1. YOUNGER CHILDREN

    Keep it short and concrete. Mention toys, drawing or games, and that you’ll be nearby.

  2. SCHOOL-AGE CHILDREN

    Name the challenge gently, like worries or friendships, and explain that counsellors teach helpful tools.

  3. TEENS

    Respect their independence. Involve them in choosing a counsellor and talk about privacy.

  4. ALL AGES

    Stay calm and matter-of-fact. Your tone tells them this is normal and safe.

03 · After sessions

After sessions

Supporting them between visits.

I

Give them space

Ask how it went, and let them decide how much to share.

II

Notice effort

Praise them for going, especially when it felt hard.

III

Stay involved

Ask the clinician how you can support the work at home.

IV

Be patient

Comfort and trust often build over a few sessions.

Parents are often an important part of their child’s progress. See our parent support and coaching services.

04 · Common questions

Your questions about counselling for kids, answered.

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What if my child refuses to go?

Listen to their worries and acknowledge them. Your clinician may suggest starting with a parent session, or a short first visit to help your child feel more comfortable.

Will I be in the room?

It depends on your child’s age and needs. Younger children often have parents involved, while teens usually meet with the clinician on their own for some or all of the session.

Will the counsellor tell me what my child says?

At the start, your clinician will agree with you and your child on what will and won’t be shared, and explain the limits set by law, such as safety concerns.

How do I explain it to siblings?

Keep it simple and private, like “She’s going to an appointment to help with some worries.” Your child can decide what else to share.

What if my child needs help right now?

If your child is in danger, call 911. Children and teens can call Kids Help Phone at 1-800-668-6868 or text CONNECT to 686868, any time.

Support for your whole family.

Our client care coordinator can match your child or teen with a clinician experienced with their age and concerns, in Marda Loop or online across Alberta.

Have a few questions first? A complimentary 15-minute phone consultation is available if you’d like one. It’s optional, and you’re welcome to book your first session directly.

Call or text 403.488.8912 · info@corepsychology.com
Monday to Friday, 9am to 7pm · Saturday, 9am to 3pm

If you’re in crisis, call or text 988, or call 911.