Knowledge bank: How to help someone you care about get support

Starting the conversation and looking after yourself too · A plain-language guide from Core Psychology in Calgary

When someone you love is struggling, it can be hard to know what to say. You don’t have to have the answers. Showing that you care and helping them find support can make a real difference.

REQUEST A MATCHMeet our team

AT A GLANCE

  1. 01Lead with care and curiosity, not solutions
  2. 02Offer practical help with finding and booking support
  3. 03Look after your own wellbeing along the way

Adults make their own choices about therapy. You can encourage and support, but you can’t make the decision for them.

01 · Signs someone may be struggling

Changes worth noticing.

Everyone has hard days. It may be time to check in if you notice changes that last, such as:

  • Withdrawing from people or activities
  • Seeming unusually sad, anxious or irritable
  • Changes in sleep, eating or energy
  • Drinking or using substances more
  • Trouble keeping up with work, school or home
  • Talking about feeling hopeless or like a burden

02 · Starting the conversation

What can help.

  1. PICK A GOOD MOMENT

    Choose a quiet, private time without distractions or pressure.

  2. SHARE WHAT YOU’VE NOTICED

    “I’ve noticed you seem really tired lately. How are you doing?”

  3. LISTEN MORE THAN YOU TALK

    Let them share at their own pace. You don’t need to fix anything.

  4. OFFER SUPPORT

    “Would it help if we looked for someone to talk to together?”

03 · Looking after yourself

Looking after yourself

Supporting someone takes energy.

I

Notice your limits

You can care deeply and still need rest.

II

Lean on others

Share the support with friends, family or community.

III

Get support for you

Therapy can help you cope while you support someone else.

IV

Know the emergency steps

If someone is in immediate danger, call 911.

If someone tells you they are thinking about suicide, take it seriously. Stay with them if you can, and call or text 988, or call 911 if they are in immediate danger.

04 · Common questions

Your questions about helping a loved one, answered.

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What if they say no?

That’s their choice. Let them know the offer stands, keep the door open and continue to show you care.

Can I book an appointment for another adult?

Adults usually need to book and consent to therapy themselves. You can help them find information or sit with them while they book.

What if I’m worried about family violence?

Call 911 if anyone is in immediate danger. The Alberta Family Violence Info Line is available at 310-1818, any time.

Should I see someone myself?

If supporting someone is affecting your sleep, mood or relationships, talking with a clinician can help you cope.

What if someone needs help right now?

If someone is in crisis or thinking about suicide, call or text 988 any time, or call 911.

Support for them, and for you.

Our client care coordinator can help you or your loved one find a clinician who may be a good fit, in Marda Loop or online across Alberta.

REQUEST A MATCHBook online Meet the team

Have a few questions first? A complimentary 15-minute consultation is available if you’d like one. It’s optional, and you’re welcome to book your first session directly.

Call or text 403.488.8912 · info@corepsychology.com
Monday to Friday, 9am to 7pm · Saturday, 9am to 3pm

If you’re in crisis, call or text 988, or call 911.